Tracking numbers are provided in the “Stork is on Its Way” email. They are also available in your Milk Stork account and on the automated FedEx notification emails. Additionally, tracking numbers are indicated on all FedEx labels.
The first tracking number indicated in the "Stork is on Its Way" is for the shipment from our warehouse to your destination. All coolers in an order will be packaged together. The additional tracking numbers are for the coolers being sent to baby.
FedEx scans all packages that are tendered into its custody. To determine the status of your shipments, call 800-GO-FED-EX or visit www.fedex.com/us/track.
For each shipment and tracking number in your order, you will automatically receive two emails from from FedEx:
- FedEx Shipment Tendered
- FedEx Shipment Delivered
IF YOU DO NOT RECEIVE EMAIL NOTIFICATIONS FOR THESE EVENTS, IT MEANS THEY HAVE NOT OCCURRED.
Occasionally severe weather and other unexpected disruptions can impact FedEx’s delivery times. This information will be indicated in FedEx’s tracking status. While disruptions to FedEx’s service are out of Milk Stork’s control, the Pump & Ship coolers provide a minimum of 72 hours of refrigeration to accommodate unexpected delays that can arise.