Customer Care

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Latest activity by Customer Care
  • Customer Care created an article,

    Packing Your Freeze Cooler

    1.  Place frozen milk into Freeze Cooler. Freeze milk bags upright to maximize capacity! 2.  Once milk is packed, place lid on top, ensuring that it sits flush. Close the outer box.   3.  Use cir...

  • Customer Care created an article,

    Packing Your Stash Cooler

    1.  Place frozen milk into Stash Cooler. Freeze milk bags flat to maximize capacity! 2.  Continue layering milk into the Stash cooler until it is filled. Please ensure that the lid sits flush. 3....

  • Customer Care created an article,

    International Stash Shipper

    Milk Stork's Stash Shipper provides 96 hours of cooling capabilities for moms to easily ship their stash of frozen milk.  Breast milk shipping destination must be to addresses within the U.S. Inter...

  • Customer Care created an article,

    International Stash Mover

    Milk Stork's Stash Mover provides 96 hours of cooling capabilities for moms to easily move their stash of frozen milk. This product does not include a shipping label. If you need to ship your stash...

  • Customer Care created an article,

    International Freeze & Ship

    The Milk Stork International Freeze & Ship enables moms to ship their frozen breast milk home when traveling internationally. The Milk Stork International Pump & Ship is a 90 oz. cooler and can mai...

  • Customer Care created an article,

    International Freeze & Check

    The Milk Stork International Freeze & Check enables moms to check their breast milk as luggage when traveling internationally. The Milk Stork International Pump & Check is a 90 oz. cooler and maint...

  • Customer Care created an article,

    Military Discount

    At Milk Stork we are grateful to the brave, breastfeeding moms who are serving our country while nourishing their babies. In appreciation of their service, we offer a military discount.  To request...

  • Customer Care created an article,

    Interested in Being Featured in the MotherShop™?

    Want to sell your product in the MotherShop™? Click here to drop us a line.

  • Customer Care created an article,

    MotherShop™ Order Returns

    Returns/Exchanges must be coordinated within 14 days of receiving your order. Please reach out to Customer Care here to coordinate the return/exchange.  

  • Customer Care created an article,

    Freeze & Tote Tips

    Inform your hotel/destination beforehand of your Milk Stork order so they will accept it on your behalf. Milk should already be frozen before packing in cooler. We recommend freezing upright for m...