Milk Stork Customer Care

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Latest activity by Milk Stork Customer Care
  • Milk Stork Customer Care created an article,

    Milk Stork & FedEx Holiday Schedule: Christmas & New Year 🎄❄️

    The upcoming holiday season in 2024 is expected to be one of the busiest periods for shipping. High freight volumes may cause delivery delays. To help ensure smooth deliveries, Milk Stork recommend...

  • Milk Stork Customer Care created an article,

    Can Milk Stork Ship Breast Milk Between International Locations?

    Milk Stork Shipping Between International Destinations Unfortunately, Milk Stork is unable to arrange for the shipping of milk between international locations. Our international services are curren...

  • Milk Stork Customer Care created an article,

    2024 Holiday Season Shipping Notice 🚨

    The 2024 holiday season is projected to be one of the busiest shipping periods yet, with delivery commitments impacted by high freight volumes. Milk Stork encourages all customers to sign up for Fe...

  • Milk Stork Customer Care created an article,

    How do I dispose of my Milk Stork cooler?

    The cardboard carton is fully recyclable ♻️ However, the cooling unit and Styrofoam insert are not recyclable and should be disposed of in your regular trash.

  • Milk Stork Customer Care created an article,

    What if I need to cancel my Milk Stork order?

    Need to cancel your order? Change of plans?  DOMESTIC ORDERS: If you have not received the “Stork is on Its Way” email (indicating that your order has shipped out of our warehouse) you may cancel y...

  • Milk Stork Customer Care created an article,

    How do I access my employee benefit?

    To access the Employee Ordering Portal provided by your employer, please create a Milk Stork account using your employer-issued email address. Once logged in, click on the "My Account" avatar at th...

  • Milk Stork Customer Care created an article,

    How do I return my Milk Stork order?

    Change of plans? Please see below for order return details. DOMESTIC: To return a Milk Stork cooler, please ship it back in its original outer carton. We'll issue a refund, minus shipping and handl...

  • Milk Stork Customer Care created an article,

    Happiest Baby: SNOO Crib Rental

    The SNOO Smart Sleeper is the world’s most advanced baby bed. It solves the #1 new parent struggle: exhaustion. SNOO quickly calms crying, secures baby on their back for the safest sleep, and adds ...

  • Milk Stork Customer Care created an article,

    What is the FedEx "last pick-up" time?

    All domestic coolers with "ship" included in the product name will include a FedEx Priority Overnight label to send the milk back to your baby. However, to ensure timely delivery, FedEx imposes cut...

  • Milk Stork Customer Care created an article,

    Can I pack frozen and refrigerated milk in the same cooler?

    At Milk Stork, we understand the importance of keeping your milk at the right temperature to preserve its quality and safety for your baby. For this reason, our coolers are designed with precision ...