Milk-Stork-Customer-Care

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Latest activity by Milk-Stork-Customer-Care
  • Milk Stork Customer Care created an article,

    How do I access my employee benefit?

    To access the Employee Ordering Portal provided by your employer, please create a Milk Stork account using your employer-issued email address. Once logged in, click on the "My Account" avatar at th...

  • Milk Stork Customer Care created an article,

    How do I return my Milk Stork order?

    Change of plans? Please see below for order return details. DOMESTIC: To return a Milk Stork cooler, please ship it back in its original outer carton. We'll issue a refund, minus shipping and handl...

  • Milk Stork Customer Care created an article,

    Happiest Baby: SNOO Crib Rental

    The SNOO Smart Sleeper is the world’s most advanced baby bed. It solves the #1 new parent struggle: exhaustion. SNOO quickly calms crying, secures baby on their back for the safest sleep, and adds ...

  • Milk Stork Customer Care created an article,

    What is the FedEx "last pick-up" time?

    All domestic coolers with "ship" included in the product name will include a FedEx Priority Overnight label to send the milk back to your baby. However, to ensure timely delivery, FedEx imposes cut...

  • Milk Stork Customer Care created an article,

    Can I pack frozen and refrigerated milk in the same cooler?

    Milk Stork Pump, Freeze, and Stash coolers are designed to maintain the temperature of already refrigerated or frozen breast milk. They do not bring milk to frozen or refrigerated temperature, they...

  • Milk Stork Customer Care created an article,

    What is the Freeze & Check?

    Milk Stork's Freeze & Check enables parents to check their frozen breast milk as luggage when traveling. Freeze & Check is available in one size: UP TO: 90oz Capacity will vary and is dependent upo...

  • Milk Stork Customer Care created an article,

    How do I place a cooler order for international delivery?

    Milk Stork delivers coolers to all 50 states, and select international destinations via FedEx International Priority.   HOW TO PLACE A COOLER ORDER FOR INTERNATIONAL DELIVERY Orders can be placed b...

  • Milk Stork Customer Care created an article,

    How can Milk Stork help me transport breast milk?

    These are the solutions we provide for parents who need to transport their milk: REFRIGERATED: Pump & Ship: To ship refrigerated milk home. Available in 34, 72, or 108oz. Pump & Tote: To carry ref...

  • Milk Stork Customer Care created an article,

    How do I pack my Eco-Stash cooler?

    The Milk Stork Eco-Stash holds up to 240oz of frozen breast milk and keeps milk frozen for 120 hours when it is packed properly. To achieve its maximum capacity, we recommend freezing milk bags fla...

  • Milk Stork Customer Care created an article,

    How much frozen milk does the Eco-Stash hold?

    Milk Stork's Eco Stash holds up to 240oz of frozen milk and maintains the frozen temperature for up to 120 hours.  A $100 refund is available for users who ship their Eco-Stash back to our manufact...