Pick-ups are not automatically scheduled for Milk Stork shipments.
IF YOU ARE UTILIZING MILK STORK AS AN EMPLOYEE BENEFIT:
We have a new feature that will simplify the FedEx pick-up process. With the latest update, you can now scan the QR code on your FedEx shipping label to schedule your pick-up. This eliminates the need for lengthy phone calls or online forms, giving you the flexibility to schedule your pickup at your convenience. Pick-ups cannot be scheduled more than one business day in advance.
Once the pick-up is successfully scheduled, you will receive an automated email from FedEx confirming the scheduled pick-up.
⚠️ If you receive an error, please ensure that you are logged in to your Milk Stork account before scanning or clicking on the QR code. Alternatively, you can use this URL to schedule the pick-up by adding the 5-digit order number after the last forward slash- https://www.milkstork.com/schedule-pickup/order/
IF YOU PLACED YOUR ORDER ON OUR RETAIL SITE:
- Milk Stork can schedule pick-ups on your behalf Monday through Saturday. Please fill out the FedEx Pick-Up Form to let us know the day, location, and time of your pick-up (FedEx requires a 4-hour window, and we usually recommend between 11am-2pm) We need at least 24 hours' notice to schedule a pick-up.
- If you are staying at a hotel and wish to have them help you coordinate your outbound shipment of milk, be sure to confirm: 1) That they handle FedEx Express shipments 2) What time FedEx pick-up occurs, and 3) Who the package needs to be left with for pick-up. Be sure to check your tracking number to ensure the shipment was successfully handed off.
- If you do not need a pick-up scheduled, you can drop off your coolers at any authorized FedEx location. FedEx-approved shipping locations can be found here.
⚠️Whenever possible, using an actual FedEx Office Print & Ship Center or FedEx Ship Center rather than a 3rd party "authorized location" is highly recommended.